Senior Associate, Accounts Receivable

New York, NY
New York, NY
Full Time

About The Conference Board

Founded in 1916, The Conference Board is the member-driven think tank that delivers trusted insights for what’s ahead. Our agenda is simple: to help leaders navigate the biggest issues facing business and better serve society. We believe in innovative approaches that make you think- and act- differently. And everything we do reflects the input of our members and their real-world challenges. 

We do this by delivering business insights. We connect senior executives across industries and geographies to share ideas, and our experts create fact-based research and consensus-driven policy statements to help leaders address their most important business issues.

Because we are independent, non-partisan, and non-profit our work is trusted. If you learned it at The Conference Board you can count on it.

What it’s like to work here:

While it’s serious work to operate a global business think tank, it’s also fulfilling — and fun! Our people enjoy what they do and know their ideas matter. 

We encourage everyone to take personal ownership for outcomes: we collaborate, share a purpose and commit to each other and to our Members. It’s all about doing our very best - which means we succeed as our Members succeed - together we improve society.

The Conference Board invites all interested and qualified candidates to apply for employment opportunities. If you are an individual with a disability in need of assistance with our online application system and would like to request a reasonable accommodation,  please email Sarah Baylis at or call at 212-339-0347. Please indicate your full name, contact information and the specific accommodation needed.

Position Summary:

This temporary to permanent position, reporting to the Manager, Accounts Receivable, requires work in coordination with the Member Engagement Teams, New Sales Team, members of the Finance team as well as others across the organization. Responsibilities include: Managing the financial records for over 1,000+ new council members and 500+ existing corporate members, including the invoicing and collecting of membership fees as well as reconciling the CRM system (TCB internal database, SUGAR) to monthly reports and the Solomon Accounts Receivable System Module; assisting with monthly close; as well as entering invoices into Concur.


  • Manage invoicing and collections for U.S. Membership business– revenue of approximately $20M.
  • Provide excellent customer service to members regarding collection issues and resolve client discrepancies on invoices.
  • Manage Membership 90-day invoice process by checking with all key stakeholders (MED and MEA teams) to ensure we are communicating with our customers in the most effective and efficient manner.
  • Generate approximately 500+ renewal invoices, approximately 1,000+ new sale invoices, check for accuracy and send on a regular basis.
  • Collections – weekly following up to customers with invoices older than 30 days.
  • Handle replies and track responses in a timely manner
  • Enlist the efforts of the member engagement teams and senior management when necessary to accelerate the collection process and ensure memberships are cancelled in a timely manner.
  • Establish and maintain effective and cooperative working relationships with member engagement teams, communicating consistently on Requests to Quits (RQs) and other customer issues.
  • Work directly with customers' procurement departments and accounts receivable to ensure payments are received in a timely manner.
  • Prepares corporate membership and new sale payment reports, aging reports, to be used by management.
  • The management of various global vendor platforms and works with TCB customers to maintain vendor registration portals in order to submit electronic invoices for TCB to receive approximately over $1 million in payments.
    • Submits different vendor registration forms globally to establish and accept future payments via electronic funds transfer (EFT) and/or credit card payments exclusively.
    • Processes credit card charges and purchase orders received from TCB global accounts as needed.
  • Maintains charitable contributions records for TCB customers by completing various forms upon request to assist in their internal reporting requirements as needed.
  • Maintains membership agreements.
  • Assist with the monthly close as needed.
  • Provide backup/support for other team members within the AR department.
  • Other duties as assigned


  • Bachelor's degree, preferable in an accounting/finance related area.
  • Minimum of 3-5 years of related business experience in accounts receivable.
  • Excellent verbal and written communication skills.
  • Organized and detail oriented
  • Customer focused with excellent interpersonal skills.
  • Strong computer skills, particularly in Excel and Microsoft Outlook
  • Thorough knowledge of data management tools including customer relationship databases, and the use of information available in databases and on the internet.
  • Self-motivated with the ability to work with minimal supervision.